How to Engage Us

First Things First

Contact us, either call on 02 9693 2577 or email us tjc@terrijanke.com.au

Pre-engagement Check

Before we start work, we need to confirm your matter falls into our area of expertise. Plus we need to check there is not a conflict of interest.  Therefore, we do not guarantee that we can take on your matter. We also need to conduct an identity check and we require your full contact details. We will keep anything you tell us confidential.

Getting your Instructions

Before going ahead, you will need to brief us to the scope of the work, the priorities, your timeline and your budget.  You need to be very clear on your requirements and your goals.

Costs Agreement

Before we start work on your matter, we will send you a Costs Agreement, a written agreement which sets out the scope of the work, the fees to be paid, our terms for payment, the confidentiality and retention of your documents. You will need to sign and return the Costs Agreement to us – before we start work.

 

Beginning Work

Once we have received a signed costs agreement, you have formally engaged us and we can now begin work on your matter.

At Work

Often we will require further information from you.  The quicker you can respond to our requests, the faster your matter will proceed.

Billing and Payment

We ask our clients pay 50% of the estimated fees into our trust account – before we commence work. We also ask our clients pay 100% of estimated disbursements (payments to 3rd parties, for example government fees) into our trust account – before we commence work.  We will provide tax invoices for all our work, at the completion of the matter, or monthly, or as agreed.

© 2019 Terri Janke and Company

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Credits

 

All professional photography is by Jamie James at James Photographic Services.

The painting  'Ancient Tracks and Waterholes' (2019) by Rene Kulitja has been used under license in the firm photographs on the TJC website homepage and staff profiles. See Maruku Arts for more work by Rene Kulitja.

The visual artwork ‘Freshwater Lagoon 1’ by Lisa Michl Ko-manggen has been used under license in some photographs and videos. See Cape York Art for more work by Ko-manggen.

The painting ‘My Country’ by Bibi Barba has been used under license in some photographs and Law Way videos. Visit her website to see more.

Liability limited by a scheme approved under Professional Standards Legislation

phone: +61 2 9693 2577

email: tjc@terrijanke.com.au